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Last update: 26.05.2017, 10:14

Shop rating for Ideal World

X-P
  • Overall rating1.52/5

no ratings during the last 12 months

This merchant has been rated 1 times
(1 valid rating)

Detailed ratings

Website/online shopX-P1.56/5
Navigation, Product Selection:-| 3.00/5
Product Range, AvailabilityX-P 1.00/5
Product Information, Presentation:-{ 2.00/5
Customer service prior to ordering (Advice, Requests)X-P 1.00/5
Price:-| 3.00/5
Delivery options and costs i.e. collection optionsX-P 1.00/5
Payment (Options, Handling)X-P 1.00/5
Terms and ConditionsX-P 1.00/5
Website PerformanceX-P 1.00/5
Order process, transaction and delivery X-P1.50/5
Order Process:-) 4.00/5
Accuracy of shop information (e.g. stock levels)X-P 1.00/5
Confirmation of delivery, Package trackingX-P 1.00/5
Delivery timeX-P 1.00/5
Packaging and actual product contentX-P 1.00/5
Customer service during/after deliveryX-P 1.00/5
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Comments on ratings

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  • minted on 20/01/2014, 12:51
    X-P

    Don’t use them

    Overall rating: 4,48
    Took my money,, took a week to deliver. goods arrived weighed 16 kilos held together in a box with one stick of selotape box not sealed as it had burst open. some contents missing arrayed to return it took anther 5 days to get it collected. a week later still waiting for a refund. Spent 7 in phone calls to sort this out so be aware it will cost you a fortune to sort out any problems on the phone it takes the 3 days or more to reply to e mails and basically i think they stink
    Shop around you may have to pay a little bit more but will not have the heartache i have had with this company who don’t seem to have any idea of customer service .. first time buyer with them and lest

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