AustriaEUGermanyUK (active)Poland Skinflint (UK) » Shop Rating: Falcon Computers

Shop rating for Falcon Computers

:-{
  • Overall rating2.36/5
  • Experienced Users2.36/5

no ratings during the last 12 months

This merchant has been rated 1 times
(1 valid rating)

Detailed ratings

Website/online shop:-{2.89/5
Navigation, Product Selection:-| 3.00/5
Product Range, Availability:-) 4.00/5
Product Information, Presentation:-| 3.00/5
Customer service prior to ordering (Advice, Requests):-{ 2.00/5
Price:-) 4.00/5
Delivery options and costs i.e. collection options:-) 4.00/5
Payment (Options, Handling)X-P 1.00/5
Terms and ConditionsX-P 1.00/5
Website Performance:-) 4.00/5
Order process, transaction and delivery :-{2.00/5
Order Process:-| 3.00/5
Accuracy of shop information (e.g. stock levels)X-P 1.00/5
Customer service during/after delivery:-{ 2.00/5
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Comments on ratings

all 1 ratings are displayed
  • heinz57g on 09/10/2012, 11:49
    :-{

    sehr maessig

    Overall rating: 3,64
    - 1 Terra HDD as in GEIZHALS and SKINFLINT becomes a 500 GB version when switching to the shop - maybe a one-off but bad enough

    - shop does not accept non-UK credit cards even for delivery in the UK

    - worst part: despite an immediately not-accepted order (THEIR doing, see above) the credit card gets debited!!!

    - took three days, many emails to them and bank, to get my money back.

    - totally lame excuses from shop - compared to the 10+ orders i do every month with other shops in a very similar way - no problems ever.

    rgds - heinz

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