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Shop rating for Tekshop247

:-{
  • Overall rating2.22/5

no ratings during the last 12 months

This merchant has been rated 13 times
(1 valid rating)

Detailed ratings

Website/online shop:-{2.56/5
Navigation, Product Selection:-| 3.00/5
Product Range, Availability:-| 3.00/5
Product Information, Presentation:-| 3.00/5
Customer service prior to ordering (Advice, Requests)X-P 1.00/5
Price:-) 4.00/5
Delivery options and costs i.e. collection options:-{ 2.00/5
Payment (Options, Handling):-| 3.00/5
Terms and ConditionsX-P 1.00/5
Website Performance:-| 3.00/5
Order process, transaction and delivery :-{2.00/5
Order Process:-{ 2.00/5
Accuracy of shop information (e.g. stock levels)X-P 1.00/5
Confirmation of delivery, Package tracking:-{ 2.00/5
Delivery time:-| 3.00/5
Packaging and actual product content:-| 3.00/5
Customer service during/after deliveryX-P 1.00/5
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Comments on ratings

all 2 ratings are displayed
  • Natasha Stanley @FB on 08/05/2012, 23:41
    :-{

    Bad aftersales service!

    Overall rating: 3,78
    I brought a Panasonic 50" Plasma HD 3D Smart TV. Great TV!. Within 5 days the tv broke had to wait over a week for a new one caus it was over the holiday period, the whole reason i had purchaed the tv at that time!
    Anyway got it replaced, quite rude on the phone, I had to email and hassle alot to make sure the tv was getting replaced ASAP! They told me they would give me 1 set of free 3D glasses as a sorry, witch are only worth £40 when i had speent £800 on a TV, 1 pair was pretty poor but.... they never even sent them to me!!!!!!!!! Even after i emailed them over 5 times asking about it, they did reply the first few times but never after that and I never got the glasses! Not following through with there statments and not replying to paying customers is not on!! I do feel a bit conned by them and would never buy from them again! And i would advise you not to buy from them!!!
  • elloquiko on 12/28/2011, 00:14
    :*)
    (This rating is not valid due to a more recent rating by the same User, it will not be taken into account)

    ordered a camera for a birthday with next day delivery.Got the camera within 24 hours. love the camera and will use again in the future

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