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RSS Shop Rating: Kanduth GmbH

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This merchant has been rated 3 times (2 valid reviews)

Overall impression: :-| (3.63/5)

All ratings in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (4.00/5)
Product Range, Availability::-{ (2.50/5)
Product Information, Presentation::-) (4.00/5)
Customer service prior to ordering (Advice, Requests)::*) (5.00/5)
Price::-) (4.00/5)
Delivery options and costs i.e. collection options::-) (4.00/5)
Payment (Options, Handling)::-) (4.00/5)
Terms and Conditions::-) (4.00/5)
Website Performance::-) (4.00/5)

Part 2: Ordering and delivery

Order Process::-) (4.00/5)
Accuracy of shop information (e.g. stock levels)::-{ (2.50/5)
Confirmation of delivery, Package tracking::-{ (2.50/5)
Delivery time::-{ (2.50/5)
Packaging and actual product content::-) (4.00/5)
Customer service during/after delivery::*) (5.00/5)

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Comments on ratings (Important Note):

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3) "Die Beratung vor und nach dem Kauf war toll..."

...sodass ich in der Zwischenzeit regelmäßig bestelle. Die telefonische und E-Mailberatung war freundlich und kompetent. Die Lieferungwar immer rasch und in der vereinbarten Zeit im Haus.

CanCan on 02/22/2011, 18:26

2) "Rasche Lieferung..."This rating is not valid!

...und unkomplizierter Austausch einer beschädigten Lieferung, verursacht durch den Zusteller. Danke für die unkomplizierte Abwicklung :-)

Gero44 on 02/16/2011, 08:03

1) "leider wurde mein Produkt, trotz Rechnungslegung NICHT versendet"

leider wurde mein Produkt, trotz Rechnungslegung NICHT versendet, da angeblich der Hersteller dieses Produkt nicht mehr herstellt (wurde vom Hersteller widerlegt)

roli44 on 12/22/2009, 09:22

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