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This merchant has been rated 7 times (4 valid reviews)

Overall impression: :-) (4.22/5)

All ratings in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (4.00/5)
Product Range, Availability::-) (4.00/5)
Product Information, Presentation::-| (3.00/5)
Customer service prior to ordering (Advice, Requests)::-| (3.50/5)
Price::-) (4.25/5)
Delivery options and costs i.e. collection options::-) (4.25/5)
Payment (Options, Handling)::-) (4.00/5)
Terms and Conditions::*) (5.00/5)
Website Performance::-) (4.00/5)

Part 2: Ordering and delivery

Order Process::-| (3.75/5)
Accuracy of shop information (e.g. stock levels)::-| (3.67/5)
Confirmation of delivery, Package tracking::-) (4.67/5)
Delivery time::-) (4.67/5)
Packaging and actual product content::-) (4.50/5)
Customer service during/after delivery::*) (5.00/5)


Comments on ratings (Important Note):

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4) "Best dealer I order from"

Scan are continually striving to do better. Orders just sail through their order process. Delivery updates by SMS and email give an actual time slot on the day ..... and even the name of the DPD driver! My most recent order arrived 5 minutes early, allowing me to go back to work having taken a half hour break to accept delivery. No other supplier does this yet.

camyarm on 04/06/2012, 23:56

2) "Good price, prompt delivery."

Ordered a BeQuiet! PSU (530W BN106 Pure Power L7) at a top price and got it within two working days.

stefanti on 05/06/2011, 00:13

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