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RSS Shop Rating: TechnikDirekt

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (4.00/5)
Product Range, Availability::*) (5.00/5)
Product Information, Presentation::-) (4.00/5)
Price::*) (5.00/5)
Delivery options and costs i.e. collection options::*) (5.00/5)
Payment (Options, Handling)::-| (3.00/5)
Terms and Conditions::-) (4.00/5)
Website Performance::-) (4.00/5)

Part 2: Ordering and delivery

Order Process::-) (4.00/5)
Accuracy of shop information (e.g. stock levels)::-) (4.00/5)
Confirmation of delivery, Package tracking:X-P (1.00/5)
Delivery time:X-P (1.00/5)
Packaging and actual product content:X-P (1.00/5)
Customer service during/after delivery::-) (4.00/5)

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Rating comment (Important Note):

"Bestand: Lagernd, Lieferung: Nix"

Tja, wenn Feiertag in Bayern ist, dann wird gebrückentagt und schon wird Sonntags angezeigter Bestand Lagerware doch erst Mittwochs verschickt.
Dumm nur, wenn DHL es dann nicht einmal schafft zu liefern, sondern die Ware am Folgemontag wieder beim Versender ist, ohne einen Lieferversuch beim Kunden (Lt. Sendungsverfolgung war die Ware tatsächlich auf dem Auslieferfahrzeug im Ort des Kunden unterwegs). So wird die s.g. Öko-Lieferung (mit Öko-Zuschlag) zur farce, denn die Ware schaffte erfolglos gut 1000km zurück zu legen ohne je anzukommen...
Fazit: Redlich bemüht aber dennoch kläglich gescheitert.

prawo on 11/10/2011, 21:01

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