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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::*) (5.00/5)
Product Information, Presentation::-) (4.00/5)
Customer service prior to ordering (Advice, Requests)::*) (5.00/5)
Price::-) (4.00/5)
Delivery options and costs i.e. collection options::*) (5.00/5)
Payment (Options, Handling)::*) (5.00/5)
Terms and Conditions::*) (5.00/5)
Website Performance::*) (5.00/5)

Part 2: Ordering and delivery

Order Process::*) (5.00/5)
Accuracy of shop information (e.g. stock levels)::*) (5.00/5)
Confirmation of delivery, Package tracking::*) (5.00/5)
Delivery time::*) (5.00/5)
Packaging and actual product content::-{ (2.00/5)

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Rating comment (Important Note):

"Verpackung ungenügend, sonst gut."

Verpackung ungenügend. Handykarton wurd mit einem Luftkissen einfach in eine etw. größere Kiste gelegt, so dass der Handykarton in der Verpackung hin- u. -herrutscht u. gegen die Seitenwände der Verpackung schlägt - ungenügend! Dies wurde auch bereits schon einmal in einer anderen Bewertung von sonst jemandem kritisiert.

Positiv der sehr schnelle Versand nach Deutschland u. die -Verkaufsabwicklung, sowie die freundliche, informative u. sachliche Art am Telefon, wenn auch die Frage zum Produktcode des Herstellers nicht beantwortet werden konnte.

pc-profi on 02/05/2012, 14:51

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