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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (4.00/5)
Product Range, Availability::-) (4.00/5)
Product Information, Presentation::-) (4.00/5)
Customer service prior to ordering (Advice, Requests)::-) (4.00/5)
Price::-| (3.00/5)
Delivery options and costs i.e. collection options::*) (5.00/5)
Payment (Options, Handling)::*) (5.00/5)
Terms and Conditions::-) (4.00/5)
Website Performance::-) (4.00/5)

Part 2: Ordering and delivery

Order Process::-) (4.00/5)
Accuracy of shop information (e.g. stock levels)::-| (3.00/5)
Confirmation of delivery, Package tracking::-| (3.00/5)
Delivery time::-) (4.00/5)
Packaging and actual product content:X-P (1.00/5)
Customer service during/after delivery::-| (3.00/5)

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Rating comment (Important Note):

"Fernseher OK, Blu-Ray Pfui"

FREITAG: Habe den Fernseher samt Blu-Ray bestellt: im Shop lagernd,
Bestellannahme rasch: alles Lagend;
SAMSTAG: SMS am frühen Morgen: alles bereit zum Abholen
MONTAG: Abholung Fernseher aber kein BLU-RAY da auf einmal nicht lieferbar, erst 2-3 Wochen später??.
Blu-Ray vis a vis beim Media Markt geholt: hatten dort ca.20 Stk liegen!!!!

Warum jetzt auf der Shopseite der Hinweis, dass die auf der Verpackung angeführten 3D-Brillen "nicht!!" enthalten sind?

kasch on 12/25/2011, 20:47

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