Skinflint (UK) » Shop Rating: Tekshop247

RSS Shop Rating: Tekshop247

(Write a review)

This merchant has been rated 13 times (1 valid rating)

Overall impression: :-{ (2.22/5)

All ratings in detail:

Part 1: Online Shop

Navigation, Product Selection::-| (3.00/5)
Product Range, Availability::-| (3.00/5)
Product Information, Presentation::-| (3.00/5)
Customer service prior to ordering (Advice, Requests):X-P (1.00/5)
Price::-) (4.00/5)
Delivery options and costs i.e. collection options::-{ (2.00/5)
Payment (Options, Handling)::-| (3.00/5)
Terms and Conditions:X-P (1.00/5)
Website Performance::-| (3.00/5)

Part 2: Ordering and delivery

Order Process::-{ (2.00/5)
Accuracy of shop information (e.g. stock levels):X-P (1.00/5)
Confirmation of delivery, Package tracking::-{ (2.00/5)
Delivery time::-| (3.00/5)
Packaging and actual product content::-| (3.00/5)
Customer service during/after delivery:X-P (1.00/5)


Comments on reviews (Important Note):

all 2 ratings are displayed
show only positive reviews, show only negative reviews, all ratings show

2) "Bad aftersales service!"

I brought a Panasonic 50" Plasma HD 3D Smart TV. Great TV!. Within 5 days the tv broke had to wait over a week for a new one caus it was over the holiday period, the whole reason i had purchaed the tv at that time!
Anyway got it replaced, quite rude on the phone, I had to email and hassle alot to make sure the tv was getting replaced ASAP! They told me they would give me 1 set of free 3D glasses as a sorry, witch are only worth £40 when i had speent £800 on a TV, 1 pair was pretty poor but.... they never even sent them to me!!!!!!!!! Even after i emailed them over 5 times asking about it, they did reply the first few times but never after that and I never got the glasses! Not following through with there statments and not replying to paying customers is not on!! I do feel a bit conned by them and would never buy from them again! And i would advise you not to buy from them!!!

reply
Rating in detail
Natasha Stanley @FB on 08/05/2012, 23:41

1) "cannon camera for a birthday. arrived in 24 hours"(This rating is not valid due to a more recent rating by the same User, it will not be taken into account)

ordered a camera for a birthday with next day delivery.Got the camera within 24 hours. love the camera and will use again in the future

reply
Rating in detail
elloquiko on 12/28/2011, 00:14

Ratings and comments are submitted by our users and reflect their opinion. The veracity and relevance of comments can not be guaranteed or verified. The owners of this website reserve the right to delete improper or particularly unobjective ratings and comments and dissociate from the contributions.

All ratings can be basically withdrawn by the author, not be confirmed after an automatic request or moderated by us. Such ratings can therefore drop out from the valuation and change the overall score.

Furthermore only ratings of the last 365 days are valid i.e. an older rating will no longer contribute to the overall score.
Copyright © 1997-2013 Preisvergleich Internet Services AG