UK (active)AustriaEUGermanyPolandSkinflint (UK) » Shop Rating: fotoSENSE

RSS Shop Rating: fotoSENSE

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (4.00/5)
Product Range, Availability::*) (5.00/5)
Product Information, Presentation::-| (3.00/5)
Customer service prior to ordering (Advice, Requests)::-| (3.00/5)
Price::*) (5.00/5)
Delivery options and costs i.e. collection options::*) (5.00/5)
Payment (Options, Handling)::*) (5.00/5)
Terms and Conditions::*) (5.00/5)
Website Performance::*) (5.00/5)

Part 2: Ordering and delivery

Order Process::-) (4.00/5)
Accuracy of shop information (e.g. stock levels)::*) (5.00/5)
Confirmation of delivery, Package tracking::-) (4.00/5)
Delivery time::-) (4.00/5)
Packaging and actual product content::*) (5.00/5)
Customer service during/after delivery::-{ (2.00/5)

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Rating comment (Important Note):

"Doch ganz gut"

Die Beantwortung von Email Anfragen ist zwar langsam, aber irgendwann kommt dann doch was (3-4 Tage)
Ansonsten alles super. Super Preise (allerdings ist das beste Angebot oft versteckt...schlecht gelöster Webshop halt)

mike3434 on 11/14/2009, 11:29

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