UK (active)AustriaEUGermanyPolandSkinflint (UK) » Shop Rating: Wex Photographic

RSS Shop Rating: Wex Photographic

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Review in detail:

Part 1: Online Shop

Navigation, Product Selection::-) (4.00/5)
Product Range, Availability::*) (5.00/5)
Product Information, Presentation::*) (5.00/5)
Price::*) (5.00/5)
Delivery options and costs i.e. collection options::-) (4.00/5)
Payment (Options, Handling)::*) (5.00/5)
Terms and Conditions::*) (5.00/5)
Website Performance::*) (5.00/5)

Part 2: Ordering and delivery

Order Process::*) (5.00/5)
Accuracy of shop information (e.g. stock levels)::*) (5.00/5)
Confirmation of delivery, Package tracking::*) (5.00/5)
Delivery time::-) (4.00/5)
Packaging and actual product content::-) (4.00/5)
Customer service during/after delivery::*) (5.00/5)

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Rating comment (Important Note):

"Guter Kundenservice, schnelle Lieferung"

Ich hatte im Online-Shop zunächst die Versandoption nach Deutschland vergessen mit anzugeben. Von daher war meine bestellte Kamera "lagernd beim Händler im Shop". Nach einem Telefonat mit der Service-Hotline und der Bezahlung der Frachtkosten per Kreditkarte wurde die Kamera verschickt und war nach schon nach 4 Tagen in Deutschland.

satfreak666 on 05/02/2011, 14:57

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